Policies - Yoga Pod Gainesville

Our Policies

In Studio Classes:
  • Temperature checks are required upon entry for all staff, students and shoppers.
  • If your class name does not include LIVE STREAM Zoom Only in the title, your class will be held at the Yoga Pod studio location.
  • Please arrive no more than 15 minutes before class start time to lessen the flow of traffic in the common areas.
  • To keep our community as safe and healthy as possible, please be advised that we are currently not allowing the use of bolsters, blankets, nor blocks.
  • Students are welcome to bring their own props, but they must be cleaned at home prior. We reserve the right to refuse any props that do not meet our quality of cleanliness.
  • Masks are required in the common areas until you are seated on your mat or your machine. ​If you are closest to the door, please wait until all students are in their space before you remove your mask.
In Studio Cancelation & No-Show Policy:
  • We strive to create an environment where as many students can practice as possible. This policy creates personal accountability and cultivates discipline.
  • Download our Yoga Pod app to make class registration and cancellation as easy as possible.
  • If you are booked for an in studio session, please be aware of our 8 hour cancellation policy. If you reserve a mat space, and you do not attend nor cancel before 8 hours of class start time, you will be charged *$20* for claiming a mat space during our limited capacity under state restrictions. Thank you for your understanding.
  • There are no late cancelation or no-show penalties for LIVE STREAM Zoom Only classes.
In Studio Late Policy:
  • Students may not enter a class more than five minutes after the start time.
  • Pre-registered students may enter class up to five minutes late if mat space is still available.
  • Pre-registered students are not guaranteed a spot in class if they arrive after the start time.
  • Pre-registered students that arrive more than five minutes after start time are subject to the $10 cancellation fee.
In Studio Waitlist Policies:
  • If you are on the waitlist for an in studio class, and you want to take class via Zoom, you will need to cancel your in studio class booking. Then book the class of the same name, the same time, and the same teacher that also has “LIVE STREAM Zoom Only” in the title.
  • If you are added from the waitlist and cannot attend an in studio class, we ask that you text “N” to decline your spot to open space for the next waitlisted student to attend.
  • Waitlisted students added to class within 8 hours prior to class start time are not held to late cancel nor no show policies as long as they respond “N” to decline if a spot is offered.
  • Ensure you have your MBO profile and app set up to receive all text and email notifications.
  • If you need assistance, please text us at 352-554-4585 (NW) 352-792-6373 (SW)
  • If you cannot add yourself to the waitlist, and you are prompted to pay, text 352-554-4585 (NW) 352-792-6373 (SW) and request to be added to the waitlist.
  • Do the right thing is our commitment to you. If you have a special, emergent need to not attend class after being added from a waitlist or having pre-registered and not being able to attend, please text us at 352-554-4585 (NW) 352-792-6373 (SW) to discuss your one time exception to our policies. We know sometimes emergencies arise, and communication is key for us. Please do not abuse the one time forgiveness policy, but do reach out when we can assist in supporting a challenging day in your life.
Policies
LIVE STREAM Zoom Only:
  • If your class name includes LIVE STREAM Zoom Only in the title, your class will not be held at the studio. Please be sure to follow Zoom instructions below.
  • You will receive an email between 1 hour and 5 minutes before class starts with your Zoom link.
  • That link will prompt you to download Zoom on your iPad, smart phone and/or computer if you have not already.
  • If you’d like our teachers to interact with you, enable your camera. We find this to be a really nice way to engage.
  • If you registered for class late, text us at 352-554-4585 (NW) 352-792-6373 (SW) and we may be able to send you the link if a staff member is present on site before class starts.
Live Stream Audio Best Practices:
  • Connect your bluetooth audio device to the device that you have logged into your zoom room with (phone, laptop, desktop, iPad).
  • You will be able to hear the teacher on your bluetooth audio device. Next open spotify on the same device.
  • At the bottom left, click on the audio icon that looks like a speaker and computer display.
Policies
  • Tap on that icon, then select Airplay or Bluetooth (most likely at the bottom of your list).
  • Select your airpods (whatever you named your airpods should show up)
  • Press play on Spotify.
  • Voila ✨ You should hear the teacher’s voice and playlist simultaneously to guide your practice.
  • Taking podFIT Express?
  • If you have hand weights, great!
  • If you don’t get creative – maybe a gallon of water or milk, cans of soup, or 2 full Yoga Pod water bottles.
  • Want to jam out to the playlist and hear your teacher? You will need 2 devices.

Our Policies

Class Cancellation Policy:

If you do not cancel more than 4 hours prior to class start, or if you no-show for a pre-registered class, you will be charged $10. A portion of these proceeds will be directed to local, Gainesville charities.

We strive to create an environment where as many students can practice as possible. This policy creates personal accountability and cultivates discipline.

Download our Yoga Pod app to make class registration and cancellation as easy as possible.

Class Late Policy:

Students may not enter a class more than five minutes after the start time.

Pre-registered students may enter class up to five minutes late if mat space is still available.

Pre-registered students are not guaranteed a spot in class if they arrive after the start time.

Class Waitlist Policy:

Space permitting, waitlisted students will be allowed to enter class at the start time.

Tell our front desk staff if you would like to opt-in to waitlist text notifications. Otherwise, waitlist release notifications will be sent through email.

Membership Freeze Option:

If you would like to freeze your account, your membership dues continue while you are frozen. Upon reactivation, your membership dues will be $0 for the duration of your freeze.

**If you need to freeze your membership for more than 3 months, a $20 freeze fee is due from the 4th month on and will be applied the month in which you reactivate.

Membership Cancellation Policy:

We have a 30 days notice to cancel policy. For example, if you get billed the 8th of the month and today is the 15th, your final payment will go through on the 8th of the next month, with no future payments remaining after that.

Workshop Refund Policy:

Prior to one week from workshop start date, refunds allowed onto credit card

One week from workshop start, only return onto account allowable

Waitlisted workshops, refund only allowable onto account if space can be filled with another student

No call, no show, no communication … no refund at all

Intro offers are non-refundable